Welcome to Landgrid Support!

If you are just getting started, we have information on our Free, Pro, Team, and Enterprise plans, as well as FAQs about our bulk data.

Can't find what you need? Just email help@landgrid.com for assistance.

Getting Started

FAQs - Landgrid Mapping Platform

Quick answers to any questions about our products, services and company

Introduction to your Landgrid Free account

A Landgrid Free account lets you try out our property mapping software, for free.

Introduction to your Landgrid Pro account

Get started using Landgrid Pro to view and analyze property information.

Census Data

Census Data is available to landgrid.com users of Pro and above.

Create a New Project

Set up a new Project on landgrid.com

Using Basemaps

Change basemaps in landgrid.com by using "Layers" dropdown

Bookmark a Property

Save any property and quickly access it from your profile page

Data and API

Parcel Data Onboarding and FAQ

The Loveland Parcel Schema

Using the API

How developers can use the Loveland parcel API

Using the Tileserver

How developers can use the Loveland tileserver

Customer Support Service Levels

Standardized Land Use Codes Documentation

Standardized Land Use Code Keys

USPS CASS Codes and Notes

Cropland Data Layer (CDL) Key

Data Updates Monthly Email

Sign up for Loveland Data Update Monthly Email

Landgrid Mapping Platform

Change Group Name or URL

You can change the name of your account at any time

Invite/Remove Collaborators

Inviting or Removing Collaborators from your Group

User Permissions

You can customize the permission levels of people invited to your account

Cancelling Your Account

How to cancel your account


Change Project Name

Change the name of your Project at any time

Share Your Project

Share Projects with your team or the whole world!

The Draw Tool & Focus Areas

Draw your own focus areas

Privacy Settings on the Land Grid

Your landgrid.com Projects are private by default

Print your Projects and Parcels

Printing your Project or an individual Parcel.

Delete a Project

Delete a Project you no longer want

Adding Data

Add data from a spreadsheet

How to add data to your Project from a CSV or Excel file

Remove Imported Data

How to remove an imported data source you no longer need or want

Managing Data

Export Data

Export data in a variety of formats

How to Filter Data

Filtering data helps you analyze and understand it

Style Data in Your Project

Use Styles to color code parcels

View Data as a List

How to view data in the List


Reporting Android App Errors

Reporting iOS App Errors

Start Your Property Survey with paid Landgrid Accounts

Surveying Property with landgrid.com and the Loveland Next app

The Live Feed

Track your data in real time